Help - Customer Service

Welcome to our Customer Service page! We understand that sometimes you may have questions or need assistance, and we’re here to help you every step of the way. Your experience is important to us, and we want to ensure that you feel supported and valued.

If you have any inquiries regarding your order, our products, or need help with customization, please don’t hesitate to reach out. We’re committed to providing you with the best service possible, and we want to address any concerns you may have.

For any issues related to your WoodSnap prints, such as damages, smudges, or incorrect text, please contact our Customer Service department. We genuinely care about your satisfaction and will work diligently to make things right. You can reach us at:

Email: info@woodsnap.com

Phone: (951) 684-3111

We encourage you to contact us within 10 days of receiving your print if you encounter any problems. Our team is ready to assist you and ensure that your experience is a positive one.

Additionally, we recommend double-checking your order details at the shopping cart stage. This helps us create the best possible WoodSnap experience for you. Please take a moment to review your submissions for any errors, including imagery, text, and formatting. Remember, we cannot be responsible for reprinting or refunding orders due to customer errors, so a little extra care goes a long way!

Thank you for choosing us, and we look forward to helping you create beautiful memories that last a lifetime. Your satisfaction is our priority, and we’re here to support you!